Corporate Culture and Community Commitment Vision Statement
Meritan is committed to creating a multi-faceted and welcoming health and social services agency.
Our mission is to improve well-being and promote independence throughout life's stages with quality and compassion. Customers, service recipients, and their families put their trust in our hands. This responsibility is a passion for our team members. Since healthcare and social services are relationship-driven, we want to earn the trust of our service recipients so that we can understand and meet their unique needs.
Built on Meritan Values
We create a more just world by meeting unmet needs and filling in service gaps in our community. Our commitment to a strong and embracive corporate culture is built on our core values: absolute integrity, continuous self-improvement, respect and concern for the individual, exceptional customer service, and fiscal accountability. We strive to look for new ways to identify health and social outcome disparities within the communities we serve and find innovative ways to address these challenges. We aim to provide superior service to our community that is person-centered and culturally informed.
Our values inspire us to build and nurture a workplace that embraces differences and fosters a sense of belonging for all. Our commitment to continuous self-improvement and respect for every individual means that we treat everyone at the agency with dignity and respect, regardless of their position in the company, background, or experience.
Creating Value for Our Community
Our commitment to exceptional customer service means that our varied perspectives and experiences strengthen us. We believe that we can meet the needs of our community when we ensure that our agency builds teams with a wide variety of backgrounds and experiences. We are dedicated to cultivating a workplace where everyone feels valued and empowered. When our team members thrive, our community thrives with us.
Our People Make the Difference
At Meritan, we believe that caring for our employees is just as important as caring for the individuals and families we serve. We are committed to creating a workplace where staff feel valued, supported, respected, and empowered to make a difference every day.
We understand that our employees are our greatest asset. That’s why we strive to foster a positive work environment built on teamwork, open communication, professional growth, and a shared commitment to our mission. We believe that when employees feel appreciated and supported, they are better equipped to provide the highest level of service to those who depend on us.
Being recognized as a Commercial Appeal Top Workplace year after year means more to us than earning an award. It reflects our employees' voices and their belief in the workplace we are building together. Each year, our staff can share their experiences and provide honest feedback about our organization through anonymous surveys. Their continued recognition through this process is a testament to the culture, relationships, and shared purpose that make our agency special.
We are proud of the workplace we have created, but we also recognize that building a great place to work is an ongoing commitment. We will continue listening to our employees, investing in their success, and finding ways to make our agency an even better place to work.
Because when we take care of our people, our people take care of our mission, and the communities we serve are stronger because of it.
